In seven pages this report discusses telecommunications management and the role of intelligence agent in a consideration of definitions, trends, and organizational impacts. Five sources are cited in the bibliography.
Name of Research Paper File: D0_MTinttel.rtf
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are nuts-and-bolts robots in existence that do everything from guard establishments to vacuum the floor, there are smaller bots, called "intelligent agents" that are beginning to help with everyday tasks
in the workplace. Many of us are not aware of these agents -- they work quietly, yet efficiently in the background in order to help us better get our
jobs done. The purpose of This paper is to examine intelligent agents and how they handle telecommunications management. We will first
describe intelligent agents and their roles within telecommunications. For example, such bots are proving extremely helpful in managing everything from phone calls, to e-mail -- and even workflow. Intelligent agents
can be considered similar to secretaries -- they do their jobs to help companies. This paper will also examine intelligent agent trends.
As with anything, improvements can be made to technology and developers are hard at work to both make intelligent agents more effective and to help them better cooperate with
one another. As intelligent agents are here to stay, it is effective for us to know what they are and how they
can help us in our organization. Definition Intelligent agents, in their most basic forms, are programs developed to help users accomplish certain
tasks (Ulfelder, 2000). The agents are written in been a variety of programming languages and feature triggers that prompts them to do their jobs without human intervention (Ulfelder, 2000).
These agents, also known as "smart bots," are made of software rather than metal (Schenker, 1999). In its most basic sense,