• Research Paper on:
    Book Report on Tony Allesandra and Phil Hunsaker's Communicating At Work

    Number of Pages: 9

     

    Summary of the research paper:

    In nine pages this book penned by two Ph.Ds are discussed in terms of text synopsis, ideas, communications styles, nonverbal communication, writing skills, listening, effective meetings among other topics. One source is cited in the bibliography.

    Name of Research Paper File: MM12_PGcmwrk.rtf

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    Unformatted Sample Text from the Research Paper:
    is descriptive of what one will find in this handbook. The book is divided into five parts, entitled: Part I: Interpersonal Communication Part II: Verbal Communication Part III: Nonverbal  Communication Part IV: Group Communication Part V: Written Communication. Each Part is comprised of descriptions of the topics, instructions on how to improve that part of ones communication process, and  examples. For example, Part I includes a section on the Four Styles of communicating, which the authors assert span all cultures. The four styles are described as: 1. Director  controls conditions and people. The authors suggest that Directors develop listening skills in order to support others. Other skills to develop include questioning and providing positive reinforcement (p. 46). 2.  Socializer is one who generally needs approval from others. These individuals need to develop skills that would be more directive, such as conflict resolution and self-assertion (p. 46). 3. Relater  is one who resists new things and may avoid entering into new situations. They lose a lot of opportunities and need to develop some directive skills, such as divergent  thinking and negotiation skills (p. 46). 4. Thinker is a perfectionist who often focuses on weaknesses. These people need to develop supportive skills, such as giving positive reinforcement and empathic  listening (p. 46). The authors also point out that adapting ones communication styles, i.e., improving those skills that are weak and unused does not mean that a person would imitate  some other individuals way of communicating. It does mean to adjust the style if one of the above four styles is used exclusively. Most authors who write about communication  discuss Active Listening including these authors. Allesandra and Hunsaker provide some background on the importance of active listening and provide the reasons so few people really listen actively to the 

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